Testimonials
What Our Customers Are Saying
5 Star Overall Rating
6/3/19
Last week I purchased my first bike from Adventure Motorsports, Im a first time buyer and new to motorcycles. Tim, one of the salesman sold me a 2018 KLR 650 and I have zero regrets buying it, Im happy with the service and how I was treated in this place of business and I highly recommend anyone getting a new or used bike from Adventure Motorsports.
Alan Nash, Blaine, WA
5 Star Overall Rating
3/30/19
The parts and service at Adventure Motorsports recently did major work on my YXZ1000 Yamaha UTV. I added a Packard super charger, upgraded the engine internal parts, upgraded the clutch and added a Rekluse clutch, upgraded the transmission, and upgraded the radiator. Garry's knowledge of the UTV and the necessary and best parts for each portion of the overall project was invaluable. John in Service was a master mechanic. He had to completely tear down the engine, the clutch, and the transmission, add custom sensors into the exhaust, and fit the intercooler and supercharger into the very tight engine area. Wade and Ashley were very helpful getting the work scheduled, keeping track and controlling costs, and then Ashley even detailed the machine not once but several times. I love these guys!!! And by the way I"m not done! I'll be back:)
Harley Heinrich, Snohomish, WA
5 Star Overall Rating
11/10/18
Wade, Casey, Rich, Chris, Brent top notch people to work with. I proceeded to take my Dead On Arrival KX450F in on sat following a great ride the previous week. I was completely blind as they were as to what was wrong. We all were outside the shop discussing and trying to initially problem solve. They went through a short question/answer session and proceeded to work on it that week. They were very upfront as possible problems and did not try to "Sell" me parts. Hooked up to the diagnostic machine, reset the stator and the bike as never run better. Connection to the stator was suspicious. Even though there was not a specific issue that was identified, they were trouble shooting the bike and not just throwing parts at it that in turn, cost me money. After this I had Rich/Chris, do some add on work. Very Fair pricing. I will be back.I couldn't be happier! It seems the guys treated my bike like their very own. If you need your Kawasaki/Yamaha/Suzuki worked on at a bike shop, this is the place to go! I would definitely recommend them. This Shop is not like...some...of...the...other...shops. Check Adventure Motorsports out!!
Byron Perry, Arlington, WASHINGTON
5 Star Overall Rating
7/9/18
I was very pleased with the treatment I received at Adventure Motorsports. Brady was great from the moment I walked in, very professional. I came in with a specific unit in mind only to find it had sold the previous day. Between Brady and Scott they were able to find a side by side that still met my needs. I also appreciated the efficiency and professionalism of Alice in the Finance area. Thanks
Justin Swanson, Snohomish, WA
5 Star Overall Rating
5/19/18
I purchased a 2009 Yamaha FJR 1300 . From the first phone call to the last hand shake Wade was so easy to work with and I would highly recommend going into see him if you are in the market for a new bike ! He has Great knowledge of the industry and a no pressure attitude and he was able to get the numbers where I needed them to be and follow through with everything he promised! I already know where I am goim to purchase my next bike!!! Thank you to everyone at Adventure Motorsports
James Evers, Bonney Lake, WASHINGTON
5 Star Overall Rating
4/20/18
Tim Hebner, made the dealer negotiations a friendly, and productive experience. I sent my wife and daughter to take delivery in Monroe, and Tim was helpful, and professional, explaining the break-in, and maintenance procedures. He meet us at the door, and sent us off with a smile. Says my wife.
Brad Robertson, Clinton, WASHINGTON
5 Star Overall Rating
3/17/18
We bought a YXZ 1000 and everyone was amazing to work with. Wade was our salesman and always made sure we were taken care of. Scott has a wonderful attitude and made it fun. Thanks Adventure Motorsports for the wonderful experience again.
Deborah Hyde, Snohomish, WASHINGTON
5 Star Overall Rating
2/10/18
Just bought a New STAR Venture TC. Scott, Wade and everyone where great in making sure I was taken care of.
Mark Bordeau, Snohomish, WASHINGTON
5 Star Overall Rating
12/1/17
I was encouraged to check out Adventure before I made a choice on another bike purchase, by a member of the star riders. I am very glad I came out there. Even though I was looking for new, they had a used I couldn't turn down. I was treated very well there. And I would reccomend every one come check them out.
John , Woodinville, WY
5 Star Overall Rating
12/1/17
I have searched far and wide for a shop with excellent customer service. That was the main reason I came all the way out to Adventure Motorsports. I treated with the great respect from all of Scott's staff. They did not have the color I wanted in stock so they drove out to another dealer to get it that same day. They truly made my experience buying my new V-Star 1100 Classic a fun and enjoyable time. They have my business the next bike I get.
Coop , Edmonds, WA
5 Star Overall Rating
12/1/17
Scott is a straight shooter. I purchased my FJR1300 from him because he and his staff care about treating customers fairly and honestly. They always go the extra mile.
Greg , Snohomish, WA
5 Star Overall Rating
12/1/17
Exceptional experience during the demo and sale process. Have loved the responsiveness and attitude of the service guys. I had a minor problem with one of my bags the weekend after I bought the bike and the Service Department immediately went to work on it when I dropped by at 3:00pm during the middle of a ride. They bought me a cold drink while they replaced the lock on the bag. Very customer oriented shop. Kudo's to everyone at Adventure!.
Scott
5 Star Overall Rating
12/1/17
Last week I took my Road Star in to Adventure for the transmition recall. Chris had promised the bike by no later than Saturday so I could go for a leisurely Sunday ride. I stopped by on Thursday just to see if the parts had come in and Chris was working on another Road Star performing the same recall. He invited me back to look over and explain all they were going to be doing to the bike, WOW talk about extensive! Chris took the time to answer all my questions before wishing me a great afternoon. Well come Saturday things were running a bit late but Chris assured me that even if it ran pat their normal hours it would be ready for me! Sure enough it did run about 30 minutes late but he did stay and got it to me when promised (it probably would have been right at closing time but they washed the bike before I took it). I took it for a brief ride and notice a little problem shifting it so I went right back and Chris ran it up on the lift, spotted the problem, fixed it. Before sending me on my way he gave me his cell phone number so if I had any trouble on Sunday I could just give him a shout. Wow what service. Ok you guessed it, I went out Sunday morning and found an oil leak so I gave Chris a call on his cell phone to see what to do. Chris had me drop everything and bring the bike right into the shop (on Sunday morning) he ran it up on the lift, found a bad gasket and it was off the lift in less than 30 minutes but wait, Chris insisted that it needed to be washed again before leaving . Now you may say hey but you had some problems with the service! Yes I did and because I was rushing them some of it was my own fault but what really is important to me is what will the service be like if I do have a problem? Will the dealership be there to support me or just annoy me! Chris and the staff at Adventure get my vote of confidence and you can be sure that I'll let every biker I know to go there to purchase a bike and to have their service done there too. Closing note: Chris called me the next business day (that was Tuesday for them) just to check again that everything was OK, and of course it was. Keith in Maltby
Keith , Snohomish, WA
5 Star Overall Rating
12/1/17
I have to say, this was the most pleasant vehicle purchasing experience I've ever had. I bought a used 2006 DR650SE. Merrick was fun to deal with and went out of his way to make sure I knew every detail of the bike I was buying. Despite the long drive, I would happily travel again to deal with Merrick and Adventure Motorsports
Steve , Port Orchard, WA
5 Star Overall Rating
12/1/17
You guys are simply the best dealership that I've ever had the pleasure of running across. I had originally gone to a big Yamaha chain that everyone knows in Lynnwood. I live about 2 minutes from them but they treated me more like that of a quick sale for the day than a valued customer. I did some shopping around and when I fell across your website I put in a call. From the phone call to the final sale, it was the best experience that I've ever had buying ANY high purchase item. Jen was a sweetheart to deal with also. I felt no pressure the whole way through and felt that she genuinely did her best to work out a deal that I would be happy with. I've gone back for service and hands down you were better than that big chain I have across the street. First service with them was horrible, second service with you was great. Just a key note. I was offered from that big chain to bring my business to them and they would match the deal you gave me and subtract 500 bucks from the final price. They did this only when they found out they were losing me to you, before that they didn't care to give me any deal at all. I decided to turn them down because I thought that was bad business and I no longer had any faith in them as a good dealership. Thank God I stuck with you. I go in now and then and I'm always treated well even when they know I'm coming in for some browsing and no serious buying. You guys show your customers true respect and value. That is why I will travel so far to give you my business. I won't go across the street for the other that shows none. Thanks for serving the people the way you do. This is the only review I've ever done. I normally never get around to it no matter how good the product is. It took a little over a year but I finally gave in to write one because I'm impressed more and more every time I go in.
Jacob , Lynnwood, WA
5 Star Overall Rating
12/1/17
Have been looking for a quad for a while and been working on chinking the Brides armor. Didn't stop by to buy. Just to get more info, view points and see what kind of deals I could look forward to when I (we) made the decision later this year. Then Merick introduced himself to us. That was the beginning of the end! Upbeat, positive and friendly. Not a sales man, just a good guy. With some input from another quad owner and the boss we left with a '09 Yamaha Grizzly 700. Merick also set us up with some deals in the accessory department and a great lunch. Every one we talked to or worked with was exceptionally friendly and treated us like friends, not just another mark to be taken advantage of. I think, at least from my view point, that it's something special when I can spend that much money (a lot less than I was expecting) and feel good about it. I was in shock for a while since the Bride surprised me by saying "If you want it, let's do it now." The shock didn't last long. As soon as I got home I was ripping into and installing the accessories and riding around the yard with the Bride filming and taking pix. Thanks to all the staff for a good day and a good meal! We'll be seein' ya again soon.
Louie , Stanwood, WA
5 Star Overall Rating
11/27/17
Back in 2013 I was looking for a new quad and went to other large dealers and all they wanted to do was play games with me. So while I was still at the other dealer I called adventure motorsports ,and asked if they could do better than these guys and they said yes come on down. I got a great deal on a kingquad 750 and fantastic service from everyone involved. So when I wanted to buy a new toy 2016 Yamaha wolverine r spec I remembered how well I got treated ,I called them up told what I wanted and needed to make the purchase and they exceeded my expectations again. They have a customer for life now.
Loren , Marysville, WA
5 Star Overall Rating
11/27/17
I would love to give my praise personally to the owner. Please have him/her call me at work at 503.546.4535.
Jaci , PORTLAND, OR
5 Star Overall Rating
11/27/17
These guys are great. Friendly from the front door to finance to the load out. I accidentally walked into parts and service, lost, and though the counter guy was busy with another customer, he found a moment to take care of me and still help other customer. They never rushed me, none of the typical salesmen BS. I felt like I could go hang with these people having fun over a weekend . I will be buying my next toy from these guys, period
Anonymous , WA
5 Star Overall Rating
11/27/17
We purchased 2013 Boss x 2. Thank you for helping us get our bikes in and out for service. Scott has a great team of staff that gives a great experience for all services we have. Thank you, Mike Sampson
Mike , Lynnwood, WA
5 Star Overall Rating
11/27/17
So i came to adventure motorsports to scratch off an important item from my bucket list. I had recently been given a diagnosis of stage 4 cancer, a very rare form of cancer without a lot of hope. I had a little Honda Shadow that was my first street bike but i always wanted to someday upgrade to a bigger bike that fit me better. Not being able to work and doctor bills have made money hard to come by. I am not going to leave my wife with extra bills either. Brady in sales made my year! He was able to accept my Shadow and some cash for a beautiful Yamaha XVS1100 Classic. Yamaha's version of a roadking. What a comfortable ride. I have a brutal chemo schedule every month and only have about a week and a half where i can really get out and do anything. Thanks to Brady i get out on my bike with momma on the back and we can take off and enjoy our beautiful state. I honestly thought there was no way Brady was going to be able to accept my offer. Adventure motorsports will make it happen for you! This is the first and final stop on your search for purchasing a life changing ride. Thank you again Brady!
Phil , Everett, WA
5 Star Overall Rating
11/27/17
I was totaly blown away on the time it took the sales man, Tim to get everything taking care of with my purchase of a Yamaha FZ6R. Sent an email Monday when they were closed and got a phone call back as soon as they opened on Tuesday. Signing the docs was an enjoyable experiance as everything was explained and options were given on waranty and service by Angela! No doubt you guys will be getting my business in the future. These people know the meaning of how to take care of thier customers and make them feel at home! Loving the bike!
SFC Dave , Sultan, WA
5 Star Overall Rating
11/27/17
We had a very positive experience purchasing our motorcycle. Scott, Brady, Alice and others (i forgot to get names) were all friendly, patient and took very good care of us the first day we were there. The second trip we got the same positive treatment from everyone...not to mention the really great lunch Alice fixed for us while we waited for paper work. The parts man could have used 4 more hands, but he sure handled it all well. WOW. Great service. Looking forward to lots of outings on our new bike.
Daniel , Nort Bend, WA
5 Star Overall Rating
11/27/17
We enjoyed our sales experience with Scott and Brandy. The 1300 V-Star Tourer is going to give us a lot of enjoyment. I would recommend this Dealership. They are first class.
Rod , Everett, WA
5 Star Overall Rating
11/27/17
Have purchased 4 Yamaha motorcycles and had them serviced here. What a great place to do business. Your sales, service, and parts are incredible to work with. Highly recommend you. Thank you. Keep up the great work.
Wade , Snohomish, WA
5 Star Overall Rating
11/27/17
Just bought my first quad a 2011 yamaha raptor 700r and its a BEAST!!! Love it!! My friend she bought a yamaha 450 2010 and that is one sweet machine. Corners so nice and good pick up. I had a great experience at Adventures and the people that helped us out were awesome. Very knowledgable and knew what they were talking about. Gave us both great deals!!! I appreicate the service and being treated very well. We had checked around other local dealers in our neck of the woulds (Ft Lewis) but were not able to get as great a deal as Adventures. I have and will continue to recommend them to all my friends and people that I meet riding. Its only been 3 weeks but have been finding spots to really test our quads and so far so good... Thank you for your great customer service... Your friends down south... Steve and Rosie Ft Lewis, WA
STEPHEN , dupont, WA
5 Star Overall Rating
11/27/17
Second purchase just as smooth and easy as my first purchase from Adventure! Great deal,great bike, great doing business with Scott. I'm lovin' my V Star 650 Custom!
Charlie , Monroe, WA
5 Star Overall Rating
11/27/17
qualified staff, sufficient selection, great prices... who could ask for more...
Gregg , Everett, WA
5 Star Overall Rating
11/27/17
When I traded my bike here, I got a great deal! All of the equiptment I have purchased has been top notch, the service is always helpful and friendly. I would not go any where else because I feel these people really care about quality and customer satisfaction all the way! Celia
Celia , Snohomish, WA
5 Star Overall Rating
11/27/17
Very friendly people, willing to help out whenever and however they can,without any pressure to get your business. I've had extremely good experiences with all departments at Adventure Motorsports. They really do run a great store!!
Charles M, Monroe, WA
5 Star Overall Rating
11/27/17
You guys are awesome! Merick, Scott and Brady were great. I didn't feel pressure to buy at all and just all around great people. I this is my first purchase from them and I got a great deal on my brand new 2009 Gsx-R 750. Unfortunately I wasn't able to get the parts I wanted because they didn't have them in but Merick is a awesome guy and said he'll order me what ever I'll need for it. Highly recommended to buy from them if your thinking about buying a new toy! Thanks again guys...
Tyler , Marysville, WA
5 Star Overall Rating
11/27/17
awesome
jason , Monroe, WA
5 Star Overall Rating
11/27/17
It's with tremendous pleasure that I write my comments about a purchase from Adventure Motorsports, since this purchase has been the *BEST* vehicle purchase experience I've ever had. This was in regard to the purchase of a new Suzuki DRZ 400 SM from their shop. It's a real pleasure to encounter so many people who are so very enthusiastic about what they do and about helping customers. This dealership is a very special place! From the moment I first contacted them, I had the feeling that I was dealing with some really terrific people. The initial contact was with Merick in sales, who responded promptly to my questions about the DRZ. His tone was enthusiastic and helpful, as were he and Tim when I initially stopped in to look at the DRZ and other dual-sports. I was provided ample opportunity to test ride motorcycles and select the very bike that was ideal for me. For there, the lovely Emily and Austin in parts helped me to pull together accessories that I needed to begin enjoying this new form of riding. Meanwhile, Brady in Finance helped pull together my best financing option. And while all this was happening, their resident barista interrupted her lunch to make me a mocha! Since the purchase, I have returned to have the 600 mile service for my new DRZ and Jen and Blake answered all my questions with the same friendliness and enthusiasm demonstrated by everyone else. Make no mistake about it, Adventure Motorsports is an exemplary dealership and I look forward to many years of enjoying their facility. The only slight quibble that I can come up with is that they are not a Triumph dealer (yet) so that I can have my Triumph serviced there as well. Perhaps a little few more gentle hints will convince the shop's owner, Scott, to add support for Triumph? Brilliantly done, people. Keep up the great work!
Don , Snohomish, WA
5 Star Overall Rating
11/27/17
My husband and I had been researching ATV's for the last few months. We went to a local store in Renton and they were going to sell us two used bikes. After our experience with Brady we realized that the other store didn't really listen to what we wanted to do with the bikes just wanted us to buy what had the biggest commission. We had done a lot of research and emailed regarding two bikes we thought would work. Brady immediately called me and said they had them in stock. I let him know I had been working on our own financing and he immediately put me in touch with Angela suggesting she help as she has been able to get people better rates than my local credit union. She came through. We drove up and looked at the bikes and Brady confirmed that what we were wanting to do with the bikes the ones we were looking at would be perfect. We were still skeptical until he told us that he isn't paid on commission -- he wants us to buy what we really want because the customer satisfaction means more to Adventure Motorsports than the commission. We bought them. We took them out for the first time last weekend and we love them. He was right -- we opted for the 4x4 after talking with Brady. Good thing we did! I work in the auto industry and understand the importance of matching a customer to the product and how important customer satisfaction is -- it is apparent Adventure Motorsports does as well. We will tell everyone we know about Adventure Motorsports, Brady and Angela. I GUARANTEE YOU WE WILL BE BACK! I wanted to say thanks to everyone for making this a great experience.
Verna , Maple Valley, WA
5 Star Overall Rating
11/27/17
your store has the best service
Anonymous , Monroe, WA
5 Star Overall Rating
11/27/17
I am very pleased with my new Yamaha TW200, and with my experience at Adventure Motorsports. Merrick Hill let me try several test rides to find the right bike, and was very helpful and patient even when I completely changed my mind a couple of times. His recommendations steered me to the right bike for my purposes, and he was always charming and knowledgeable to deal with. The whole sales/finance crew at Adventure have been an exceptional pleasure to deal with, and I'll be back when it's time for another new bike!
Mike , Carnation, WA
5 Star Overall Rating
11/27/17
From the moment I spoke with Merrick, to getting properly fitted for a helmet; everyone gave their all. SInce we bought our '08 V-Star, each trip back for a little of this and a little of that has been enjoyable. Recently, Scott noticed a noise coming form my bike when I was leaving. After a brief discussion, and talk of the suspect noise appearing after the break in service; the decision was made that the noise wasn't "normal". Needless to say, Scott and his crew demanded to get the bike in and "make it right". This entire crew gets 2 thumbs up....more if I had them. (not to mention the saturday STAR breakfast) Good job and keep it up
Chad , Monroe, WA
5 Star Overall Rating
11/27/17
I think you really made buying a new bike an enjoyable experience. The custumer service (Brady) was excellent. So many other dealers make you feel like they could care less - you guys have a new customer for the long term. Thanks.
Russell , Lake Stevens, WA
5 Star Overall Rating
11/27/17
The employee's at Adventure Motorsports are GREAT! I drove up from the Olympia area and felt I got the best deal ever. Actually, I have a fried who works in another Yamaha shop and they weren't even willing to come close to the deal Jen got me. Everyone at Adventure are truely great people. From Jen in sales, to financing, to even the cafe, service was second to none. I purchase (2) 2008 Raptor 250 SE Customs for my kids. Thanks to all of you. I will be recommending your dealership to all my friends and plan on having your shop do the Warrenty work on my Roadstar Warrior. Thanks again.
Brett , Yelm, WA
5 Star Overall Rating
11/27/17
I really enjoyed the whole experience from the sales person to the colthing people to the equipment and parts guys. Everyone was really friendly and very helpful. They listened to what I wanted and there was no pressure. I got what I wanted and felt really good about it. It is not too often you get an experience like this nowadays. I even got a lead on where to get insurance which saved me tons of money. Thank you everyone!!!
Simon , Kirkland, WA
5 Star Overall Rating
11/27/17
My wife phoned and spoke to Tim about a RoadStar that we saw on the website. Right from the start Tim was the best salesperson that we have EVER dealt with. He was great about phoning us back and getting us the info we needed. When we decided to drive down to Monroe to just look at the bike we were absolutely blown away by the friendliness of everyone. It seemed that everyone there knew that 'Scott' was coming in. A week later when we came down to pick up the bike we were in a hurry to get back. I was loading the bike in the trailer, my wife was upstairs finalizing the paperwork and Tim was getting us food to go. We were in and out of there in under 1/2 an hour. We have never, never come across customer service like we got at Adventure. Oh and the price was great too. The owner can be proud to know that his people really are the best.
Scott
5 Star Overall Rating
11/27/17
I was in the market for a 50cc dirt bike for my daughter. Adventure motorsports had deals WAY better then anywhere else I looked. I bought a PW50 from them. Jen was great to work with. The entire staff was friendly and cool to talk with. The atmosphere of the store was cool and made you feel at ease during the buying process. I will be going back to buy myself a bike soon.. I will recommend Adventure to anyone....
Steve , Kent, WA
5 Star Overall Rating
11/27/17
You guys do a Great job.... I love walking in there and always being asked how I am doing, if I need help or if I need anything to eat! Your store has a great feel and excellent customer service! I wont shop anywhere else! Keep up the good work... Thanks Guys!
Coryn , Snohomish, WA
5 Star Overall Rating
11/27/17
At 4pm on a Saturday afternoon I remembered hearing something about a great dealership out in Monroe. (We had visited all the shops from Everett to Seattle in search for my new bike.) I filled out a credit app and within 30 minutes I was called with an approval. We arrived at 5:50 (then minutes before closing) and found the perfect bike. ALL the bikes we looked at were 1000-1500 less than any other shops we went to. We've made four major purchases over the past two years from dealerships; and this was the most easy and stress free experience we have ever had. We were never pressured, belittled, or hurried during the process. Everyone at Adventure Motorsports seemed to love their job. I'm sending my sister in on Tuesday to go buy a bike to ride with me!
Tiffany , Bothell, WA
5 Star Overall Rating
11/27/17
Wonderful! I love my new FJR! And I don't think I would have been able to find a better deal on it for a looong way around. Jennifer and the rest of the staff were fun, informative, accommodating, and overall an absolute pleasure to work with. Yamaha should be proud. Their food is darn good too, and I look forward to future experiences with them.
Christopher , Snohomish, WA
5 Star Overall Rating
11/27/17
Buying my 07 Yamaha Stratoliner from Adventure was a great experience. I felt like a valued customers from the moment that I first made email contact with Merick. Merick was adept at working with me through email exchange to find the right bike at the right price. I was impressed enough to send my son to Adventure as well so we ended up taking two bikes (Suzuki DRZ 400 SM) home to Yakima, WA. It seems as the local dealers have gotten too big for their britches and have forgotten what customer service is all about, thank goodness, otherwise we wouldn't have been forced to look elsewhere, therefore we wouldn't have found the folks at Adventure Motorsports. Oh yeah, the most important part, I was able to put on 120 miles in 40 degree weather the first weekend that I had my bike. Ride hard and keep the rubber side down!
Gary , Yakima, WA
5 Star Overall Rating
11/27/17
We needed a utility ATV (to replace one that was stolen) for our youth baseball league - for prepping baseball fields. My experience at Adventure Motorsports was first rate! I gave Tim the sales guy, the info on the deal that we'd worked out ahead of time. Tim initiated the paperwork while I checked out the street bikes. A few minutes later, Tim took me up to meet Angela to finish the paperwork. Angela was great to work with, explained everything in detail, and had everything finished up in no time. There were no surprises - just a great group of people to work with. I'll be recommending Adventure Motorsports to everyone associated with our league.
Ric , Brier, WA
5 Star Overall Rating
11/27/17
The best experiance ever for purchase and service. My 70 year old mother purchased her first off road toy after I purchased and they even helped with tranportation for break in service...THANKS
Craig , Carnation, WA
5 Star Overall Rating
11/27/17
i never thougt i would own a yamaha, but the people at adventure made me an deal i could not pass up, i have bought three dirt bikes and one street bike and i will be buying from them again , they are very helpful and honest unlike other dealers in my area, i have turned alot of my people on to them. hope they keep the good work.
Michael , Marysville, WA
5 Star Overall Rating
11/27/17
I had been in the market for a sport bike but wasn't familiar with the different makes and models that were available, having owned only heavy cruisers the past 17 years. After shopping all the usual suspects (think Hwy 99) for a few weeks, I was getting frustrated with the level of service and attention I'd been getting. The other stores completely ignored the price range I told them I needed to stay in and instead tried to sell me the most expensive thing they had on the floor. Then I found out about Adventure Motorsports after seeing their display at the Evergreen State Fair and decided to pay them a visit. They made me feel like I was the most important customer ever to set foot in their store. They showed me all the bikes they had for sale and explained to me the differences between them. At no time did I feel pressured to make a quick purchase. I rode home that day on a brand new Yamaha FZ6 and I love it! I have shopped just about every motorcycle dealer between here and Spokane and Adventure Motorsport's customer service is truly second to none.
James , Monroe, WA
5 Star Overall Rating
11/27/17
Jen Brown was AWESOME to work with. She did a great job of helping me make my choice (V Star Classic 650) without the hard sell. She helped me setup my financing prior to meeting and made sure I was taken care of as soon as I arrived to pick up my bike. In addition, Jen arranged for one of the service guys (he was great as well)to help me to load my bike on my trailer. I highly recommend Adventure Motorsports to anyone who is looking for an extremely professional organization, with great personal service, and highly competitive prices. Jen and the rest of the team at Adventure made this the easiest and most enjoyable purchases that I've ever had. Thanks to everyone at Adventure Motorsports!
Chris , Redmond, WA
5 Star Overall Rating
11/27/17
We highly recommend this great establishment Super firendly & courteous! Great prices and customer service Adventure "rocks" Jenn & Paul thank you for all of your help with the purchase of our Stratoliner S what a Sweet Ride.
Allen And Melinda , Duvall, WA
5 Star Overall Rating
11/27/17
Absolutely the best experience I've ever had at a dealership, and I've had plenty. The staff was extremely friendly and easy to work with. Zero pressure, and straight up pricing and answers. You can tell the staff has been around here long enough to know the right way to do business and get a customer to come back. Great parts staff as well, who really know their product. Buying from Adventure was a no brainer. Special thanks to Scott, Paul, and everyone else who helped! You guys are the best!
Dan , Arlington, WA
5 Star Overall Rating
11/27/17
We were looking for a dirtbike for our daughter's birthday. We also were looking to pick up a dual sport. We looked at all the shops in the area, but some shops didn't even act like they wanted to help us. Some places didn't even make an effort to talk to us, we had to chase them down to answer questions. When we found the add for Adventure motorsports, we made a run to Monroe to check out the bikes, we immediately noticed the difference. Everyone was extremely helpful, and friendly. They even stayed open late for us. Needless to say we bought both bikes from Adventure motorsports that day, and we have been happy with our purchase, and the service we have recieved so far.
Anonymous , Clearview, WA
5 Star Overall Rating
11/27/17
You can't beat the prices! I came from Southern California in the snow to buy my Rhino. I dealt with Merick via email and telephone, the Rhino and all of the paperwork was in order when I arrived. Excellent buying experience. Merick was a great guy to deal with. I recommend you guys move down to So. Cal.
Mike , Rancho Cucamonga, CA
5 Star Overall Rating
11/27/17
I recently had occasion to deal with one of your salespersons, Merrick, who assisted me with information and pricing on a new Yamaha motorcycle. Although circumstances did not allow me to purchase from Adventure Motorsports, I found his professional level of service and knowledge to be superior in comparison to other dealerships in the area. I wish you continued success and hope you are around for a long time to come.
Greg , Seattle, WA
5 Star Overall Rating
11/27/17
We didn't even plan on buying motorcycles the day before they closed for Christmas, but when the deal is right and the service was fantastic, even being out of state didn't stop us! (Too bad the bikes have to sit up in Washington until a little better weather over the passes!) Merrick (sorry if I spelled it wrong) was excellent in providing information and when he realized one of the bikes we were really interested in was still in a box in the warehouse, he immediately had them build it so we could get it home that evening! Before even talking money! The "money discussions" were handled in a relaxed and amiable manner and we definitely felt like we got a deal on the two Yamaha cruisers we bought. Since we spent some wait time for the bike to be built, we were surprised to be constantly offered something to eat or drink. There were several little "extras" that made the whole experience above and beyond the typical sales floor. They even handled the out of state issues perfectly, running over to another dealership to get us temporary permits that would allow us to be able to ride our bikes over Christmas! Tell you what, they put our local Yamaha bike shop to shame! Both in deal and service and character! Every person in the shop was involved in our purchase, all joining in our exctiement for the purchase of our bikes (my first!) We plan to even order accessories through Adventure Motorsports due to the fantastic service. And have already passed the word on to our local friends and relatives. Thanks a lot guys! We're excited to get riding!
Karlie , Bend, OR
5 Star Overall Rating
11/27/17
AdventureMotorsports, The people that go out of their way to make good things happen,people who deserve It,come here.
John , Arlington, WA
5 Star Overall Rating
11/27/17
Thank You again For everything. Brian Laurie Dylan Collin Resch
Brian , Monroe, WA
5 Star Overall Rating
11/27/17
Sorry about the 4 Stars, but if you got the 5 Stars that you "DESERVE" you may stop or lose you edge. Keep up the good work, you are "5 Stars
Edward , Granite Falls, WA
5 Star Overall Rating
11/27/17
I have nothing but good things to say about your service department and its manager Chris. I brought my bike to you based upon two members of the Norwestars group that had a problem on the road and Chris helped to take care of them. I had a fire and also was leaving town, Chris helped me arrange to get it to your shop from Tacoma, took care of talking to the Insurance people for me while I was out of the country, then when the parts didn't arrive and I needed to be at a large ISRA/Norwestars event he talked to you and got an OK for a loaner bike ( I did not need it due to another member loaning me his locally). I had to leave town again and Chris told me not to worry that he whole keep my bike until I returned. He kept me informed via e-mail on the progress and to top it off even had a sense of humor which helped me to keep smiling while I waited to ride again. Then he even said that if I could not make it until after closing that he would stay until I arrived when I got back in the US. With service like this its no wonder that your going to be an outstanding shop. I will continue to bring my bikes from Tacoma for service and tell others to also. Our group has informally adopted your shop as our own and I hope to sit down with you soon and make it formal for the Norwestars and several other groups that I am their Chaplain. God bless John Reynolds Norwestars Chaplain
John , Tacoma, WA
5 Star Overall Rating
11/27/17
I DROVE OVER 8 HOURS TO SEE THE DIFFERENCE IN MY YAMMY AND YOUR YAMMY...I WILL DRIVE THE 8+ HOURS WITH A SMILE. THE STAFF ALLOWED ME TIME TO WALK AROUND AND EXPLORE RATHER THAN PUSH A SALE!! I HIGHLY RECOMMEND THIS GREAT ESTABLISHMENT!! AND WHEN YOU ARE DONE FEELING AT HOME...THE FOOD IS GREAT TOO!! YOU CANT GO WRONG NO MATTER HOW FAR THE DRIVE!!
Anonymous , eagle pt, OR
5 Star Overall Rating
11/27/17
I came in for a new dirt bike helmet. I received great help in explaining the differances between the helmets. Placed a special order for it and it came in two days.. I went in to pick up my helmet and ended up buying a quad too. I had a good experance with Adventure MotorSports.. Thanks Sara !!!!!
Anonymous , Everett, WA
5 Star Overall Rating
11/27/17
I had heard about Adventure from a friend of mine and saw them outside of the Trace Adkins concert at the fair in Monroe. We stopped in to talk to Scott at the fair and talked about our options. Scott was as straight up forward as you can get. We told him we would be in the shop the next day. We were, That day I bought a Bruin 350 for my wife. No BS Scott was AWSOME. So awsome that within a week I was back in there buying a Kodiak 400 for myself. Great prices, great sales and the food is pretty good too. Thanks Scott, When it is time to get one for my son, I will be seeing you.
Paul , Sultan, WA
5 Star Overall Rating
11/27/17
Great sales people, great ownership. They treat you like a human not a dollar sign. Cant wait to get out on the new yz450f.
matt , Everett, WA
5 Star Overall Rating
11/27/17
No pressure. Great deal. Super friendly & courteous. They try VERY hard to please. Good listeners. Flexible. Chris is a super braniac and is even willing to work on my other off brand bike. And he's funny too. Really a guy to keep in your rolodex if you have a bike. I will be back within the year to buy at least one more.
Brenda , Monroe, WA
5 Star Overall Rating
11/27/17
These people have been wonderful to work with on my purchase of a new 2005 Yamaha 650 V Star Classic. Scott & Jennifer actually stayed an hour after closing on a Friday night to talk to me about the bike I was "thinking" about buying. No pressure, they just wanted me to get the right bike for my riding needs. I got a great deal and Scott also had the bike delivered to me at work in Wenatchee at no cost to me. My riding friends thought that was amazing! I didn't get my endorsement until two days later. I am passing the good words on to my friends about the personal care I have received from the folks at ADVENTURE MOTORSPORTS!!! Great people throughout the dealership. Sincerely,Jenny Wenatchee WA
Anonymous , Wenatchee, WA
5 Star Overall Rating
11/27/17
We purchased a V-Star 1100 Custom. We looked at others dealers and got the run around. The staff at Adventure was outstanding to our entire family.We got the bike we wanted and rode it home that day. A special thanks to Jennifer for all her help.Keep up the great job, and we will soon you all soon.
Bryan and Nancy , Monroe, WA
5 Star Overall Rating
11/27/17
I have known your service manager Chris May since last year when he worked at another dealership. He helped me sort out a problem with my motorcycle that I had purchased at another dealership. That dealer and the manufacturer had pretty much blown me off and I was at my wits end with a bike that ran poorly and no recourse. Chris found that there was indeed a problem, got it fixed as it should have been under warranty, and has been my motorcycle wrench since. I'll continue to bring all my toys to Chris for service. I appreciate being able to trust that I will not be paying for things that don't need to be fixed, and the things that need fixing will get done right.
Anonymous , Duvall, WA
5 Star Overall Rating
11/27/17
You guys where awesome, i already have my YZ250F out riping it up at my local tracks!! thanks a bunch, especially moto!!
Vince , Woodland, WA
5 Star Overall Rating
11/27/17
I didn't even realize there was a Yamaha dealer in Monroe until a friend of mine told me. I was looking for the new R6, and was happy to hear that they would be getting one within the week. My experience with Adventure Motorsports was a smooth as could be from that point. Sales and finance were fast and I was riding my new R6 within a few hours of them getting it in the showroom. Thanks for the great experience - Scott is the man. Nick
Anonymous , Sultan, WA5 Star Overall Rating
11/27/17
I picked up a new '06 YFZ 450 and Raptor 350 (wife) about a month ago and have got to say that Scott and the crew have taken great care of me; My deal was very unique in that I had both bikes totally tricked out, ie pipe, filter, graphics, nerfs, paddles etc... everything from the get go, and not only did they deliver the bikes on time, when things got a little rough with getting the parts here and installed before my big Memorial Day trip to the dunes, they made everything right; When they say they will make it right, they mean it; Plus, I've got to throw some praise directly to Chris and Blake in service, they did a fantastic job on my bikes, the graphic kits and seat covers look sweet! Well all for now, we're off to Moses to throw some more sand!
Jeff , Monroe, WA
5 Star Overall Rating
11/27/17
hey - it's a new bike shop in town - gotta' give 5 stars yzf 426 - old yzf 450 - new still need to get: baja designs kit carbon fiber goodies super moto hubs rims brakes
Rich , Monroe, WA